Account deletion
Delete your Fitling account
How to request deletion
Email support@fitling.app from the email address connected to your Fitling account with the subject "Fitling account deletion request". If you used Apple, Google, Facebook, or TikTok sign-in, include the email visible in the app profile settings.
What we delete
- Account profile and authentication records associated with your Fitling account.
- Food logs, saved meals, recipes, water logs, fasting logs, plans, AI settings, and app preferences.
- Body Mirror records, optional progress photos, and measurement history.
- Buddy and club data associated with your account, except content that must remain to preserve other users' conversation context where allowed by law.
What may be retained
We may retain limited information when required for legal compliance, fraud prevention, security, payment records, tax/accounting obligations, dispute resolution, backup integrity, or enforcement of Terms. Retained data is limited to the purpose that requires retention.
Timing
We aim to process deletion requests within 30 days after verifying account ownership, unless a shorter period is required by applicable law or additional time is legally permitted.
Subscriptions
Deleting your Fitling account does not automatically cancel subscriptions managed by Apple, Google, Stripe, or another payment provider. Cancel active subscriptions through the store or payment provider used for purchase.
Before launch checklist
Add an in-app deletion entry point if required by the target store policy, then link it to this disclosure and the backend deletion workflow.